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W.A.I.T.! (Why Am I Talking?)

W.A.I.T.! (Why Am I Talking?)

W.A.I.T.! (Why Am I Talking?)

I met Tina Fey! I met Tina Fey! I met Tina Fey!

Stef Arck-Baynes

Oct 26, 20232 min read

Case Study: How NOT to Handle Crisis Communications (Amtrak, Take Note)

Case Study: How NOT to Handle Crisis Communications (Amtrak, Take Note)

Case Study: How NOT to Handle Crisis Communications (Amtrak, Take Note)

On Monday July 3rd, I arrived at Penn Station to throngs of annoyed-looking commuters and vacationers. That’s nothing new except this...

Stef Arck-Baynes

Jul 5, 20233 min read

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